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What's important to your community...and why it matters.
The Sarasota 311Connect app is the official "one-stop shop" for reporting non-emergency issues like potholes, missed trash pickups, or code violations. It allows you to track the progress of your request and include photos or GPS tags.
iOS (iPhone/iPad): Download on the Apple App Store.
Android: Download on Google Play.
Web Portal: You can also submit requests directly through the Sarasota County 311 website.
What does calling the "311" number do?
What does calling the "311" number do?
311 is the designated phone number for non-emergency municipal services in many cities and counties across North America. It is designed to be the "burning question" alternative to 911's "burning building" purpose.
In Sarasota County, specifically, calling 311 connects you to the 311Connect service center.
What you can use 311 for in Sarasota:
What you can use 311 for in Sarasota:
Report Infrastructure Issues: You can report potholes, broken sidewalks, streetlights that are out, or downed tree limbs.
Utilities & Waste: Request new or additional garbage/recycling bins or report issues with trash collection.
Code Enforcement: Report neighborhood violations like overgrown grass, abandoned vehicles, or illegal signs.
County Information: Ask questions about transit services, evacuation centers during storms, or find out who your County Commissioner is.
Water & Flooding: Report street flooding or storm water issues.
Key Details for Sarasota Residents:
Key Details for Sarasota Residents:
Hours: Live operators are generally available Monday – Friday, 8 a.m. to 5 p.m.
Mobile App: The county uses an app called 311Connect (available on iOS and Android) which allows you to snap a photo of an issue, GPS-tag the location, and track the status of your request.
Outside the County: If you are calling from outside Sarasota County but need to reach them, you can dial 941-861-5000.
City vs. County: While 311 covers the county, the City of Sarasota also uses a dedicated app called Click-2-Fix for similar city-specific requests.
When NOT to call 311:
When NOT to call 311:
Always dial 911 for any immediate threat to life or property, medical emergencies, or crimes in progress. For non-emergency police matters after hours, the Sarasota Police Department's non-emergency line is 941-316-1199.
There was a recent sighting of an alligator
in one of the Pinyon Pine ponds.
There was a recent sighting of an alligator
in one of the Pinyon Pine ponds.
As part of our community’s natural environment, our ponds and lakes may be home to Florida wildlife, including alligators. While sightings are not always common, it’s important for everyone to follow safety guidelines and understand how alligator concerns are handled.
Key Safety Guidelines:
Never swim in or enter the retention ponds.
Do not allow pets or children to play near pond edges.
Never feed or approach an alligator—this is illegal and dangerous.
Avoid fishing in community ponds, as bait and food can attract alligators.
Reporting an Alligator:
If you see an alligator that is 4 feet or longer and you believe it poses a threat to people, pets, or property, please contact the Florida Fish and Wildlife Conservation Commission (FWC) Nuisance Alligator Hotline at 866-392-4286.
The HOA is not permitted to capture, relocate, or remove alligators. Only licensed trappers working with the FWC can do so.
Our HOA’s Role:
We will remind residents seasonally about wildlife safety.
Reports of nuisance alligators will be directed to the FWC hotline above.
Thank you for your cooperation in helping keep our community safe while respecting Florida’s natural wildlife.
Reprinted Facebook post from the Sarasota County (FL) Sheriff's Office
Reprinted Facebook post from the Sarasota County (FL) Sheriff's Office
August 12 at 9:23 AM
August 12 at 9:23 AM
#TrafficTipTuesday - It's Back-to-School time, and time for us to remind you about when you need to STOP for the school bus.🚌
There are different laws for different types of roads, so take a look and get familiar. Most importantly, proceed with caution because kids are everywhere, and we want to keep them safe.
#MySCSO #BackToSchool #school #schoolbussafety #schoolbus #safetyfirst #safety
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